Frequently asked questions

How do I schedule a Pilates Lesson?

Call us at 631.235.0303 or visit our contact us tab to email us.

Where are you located?

11 Bridge Street in Sag Harbor NY 11963. Next to Sactuary Home formerly Dodds & Eder Home and Patio. Look for the big Sactuary sign.

What is your cancellation policy?

We have a 24 hour cancellation policy. If not cancelled before then you will be charged full amount. All cancellations must be made with your app.

What is your return policy?

All service sales are final. All product sales are 14 days to return.

Are you offering Group Virtual Classes?

Yes. Please contact us for the schedule.

Do you offer House Calls?

We do not offer indoor house class due to COVID 19. If you are interested in an lesson outside please contact us.

Do you offer Private Virtual Lessons?

Yes we offer Private facetime or zoom private and semi private lessons.

Are you open for Private lessons?

Yes we are open for Private one on one and Duet lessons only. We ask everyone to wear a mask and wash or sanitize your hands once you arrive.

How do you enter the Pilates / Gallery ?

Please enter Studio 1. The door is heavy so pull hard or call for assistance 631.235.0303. Handicap accessibility is located by the "WILLIAMS" front door. Please call for assistance 631.235.0303.

How do I schedule a private showing of the Gallery?

Please contact Damien Roman of Roman Fine Art at 1.917.797.8931 or

11 Bridge Street 

Sag Harbor, NY 11963 

Tel: 631-235-0303   

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© 2023 by Norma Jean Pilates